The Well-Loved Piano Story...

Since the beginning, we have focused our efforts on making your piano easier to play so you can truly enjoy your music. Today we're a thriving full-service piano care business focused on developing and supporting highly-skilled teams of piano technicians throughout the US. I’m Timothy Barnes, our Founder and one of our registered piano technicians.

Our business began in 2003 as Barnes Piano, but today, we’re The Well-Loved Piano Company. We changed our name to fully reflect the work we do for you. Our technicians pursue the highest technical training available in the industry and we take extra time at every appointment to answer your questions, we can even sit down and play a few notes for you - as we’re also musicians who have a deep love for the piano. Our passion is helping you take the best care of the piano you love.

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We came by this mission earnestly. When I was 17, I decided to take a stab at tuning our family’s piano. I figured that tuning a piano was no different than tuning a guitar. Since my sister could tune her guitar, surely I could tune my piano – right? Out came the tools from my dad’s tool box.

30 minutes later, the piano sounded worse than ever. That was the time to call the piano repair professional in, and that was what changed everything.

I watched him in awe for 2+ hours as he patiently tuned our piano, carefully selecting each specialized tool from his bag. By the time he was finished, the piano played better than ever before and I was hooked. I saw the value firsthand and the kind of care and attention pianos need to stay vibrant and playable.

That’s what guides us as a company – knowing these qualities of caring for pianos personally. Though our team has grown beyond myself in those early days in 2003, all of us are proud to play a role in providing the best service possible to you. While we may not be able to keep you from giving it a go with dad’s toolbox, we’ll definitely be there to set everything right again.


Timothy Barnes
Founder and Registered Piano Technician


The team at Well-Loved Piano

We are a team of piano technicians who are focused on being the best piano technician in the city. Our mission is to develop and support highly-skilled teams of local piano technicians throughout the US. We are growing by offering apprenticeships and training to people who share our passion to individually set our internal bar high. By working as a team each of our clients benefit from almost 80 years of collective knowledge. We might be scattered across the US, but we are unified in our mission to be the best piano technicians in our city.


timothy barnes

Owner & Registered Piano Technician
Charlotte, North Carolina


Darin beery

Registered Piano Technician
Raleigh-Durham, North Carolina


les koltvedt

Piano Technician
Atlanta, Georgia

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Nick Hollis

Piano Technician & Rebuilder
San Diego, CA

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sara grube

Administrative Assistant
Raleigh, North Carolina



Registered Piano Technician
*retired c. 2018

*The team at Well-Loved Piano would not be what it is today if it were not for Anthony Pascone, RPT (now retired).
Our team carries on the legacy of his friendship and mentorship in every piano we service!